Assurance

What you get, in writing

Certification, hallmarking, warranty and what happens when you visit. No fine print we wouldn’t say to your face.

01

How our diamonds are certified

Every diamond we set is natural. How it is certified depends on its size. Each product page lists the certificate for that piece, or says “on request” until we’ve published it.

  • Centre stones come with a GIA grading report. You can check any report on GIA's website using its report number.
  • Small side stones (melee) are too small to grade one by one, which is true across the industry. Ask us what documentation comes with a particular piece.

Ask us for a sample certificate

02

BIS hallmark and HUID

Every gold piece is hallmarked by a Bureau of Indian Standards (BIS) assaying centre, as Indian law requires. The stamp shows the BIS logo, the purity (e.g. 22K 916, 18K 750 or 14K 585) and a six-character HUID unique to that piece.

Check any HUID yourself in the government’s BIS CARE app: it shows the purity, the article type and the jeweller who registered it. Ask for the HUID, net gold weight, diamond weight and karat to be listed on your invoice. Any jeweller should do this.

03

Warranty and aftercare

Our full warranty terms are being published here. Ask us for them in writing before you buy.

04

Exchange and buyback

Our exchange and buyback terms are being published here. Ask for them on WhatsApp.

05

Visiting the showroom

Walk in any time during opening hours, no appointment needed. If you message ahead with the pieces you’ve seen on the site, we’ll have them out, along with loose stones to compare if you’re considering something bespoke.

Book a Viewing