Asked, and answered

Every diamond Elite Jewels sets is natural. Elite Jewels does not sell lab-grown diamonds. That includes the uncut diamonds in our polki work, which keep their original shape. For lab-grown diamond jewellery, our family runs a separate brand, 3C's & Co (3csandco.com).

Every centre stone Elite Jewels sets comes with a GIA grading report, which you can check on GIA's website using its report number. Tiny side stones (melee) are too small for any lab to grade one by one, so ask us what documentation comes with a pavé or tennis piece. Each product page lists the certificate for that piece, or says “on request”, and you can ask to see it before you buy.

Yes. Every gold piece from Elite Jewels is hallmarked by a Bureau of Indian Standards (BIS) assaying centre, as Indian law requires. The stamp shows the BIS logo, the purity (22K 916, 18K 750 or 14K 585) and a six-character HUID code unique to that piece.

Enter the six-character HUID in the government's free BIS CARE app. It shows the gold purity, the type of article and the jeweller who registered it. Ask for the HUID, net gold weight, diamond weight and karat to be listed on your invoice. Any jeweller should do this, Elite Jewels included.

Elite Jewels works in white gold, yellow gold and rose gold. We don't make jewellery in platinum. Each product page shows the metals that piece is offered in.

Polki uses uncut natural diamonds that keep their original shape and soft glow, set by hand in 22K gold. Jadau is the technique: stones are embedded in hand-worked gold with no prongs, so the gold itself holds every stone. Much bridal jewellery combines the two. Elite Jewels makes both by hand in its Surat workshop.

Yes. Bridal polki and jadau in 22K gold is what the Elite Jewels family specialises in. We plan the whole wedding: engagement rings and bands, the bride's set, reception diamonds, and pieces for mothers and sisters. Start early: handmade polki and jadau take time.

Yes, most of what Elite Jewels makes is bespoke. It starts with a conversation about what the piece is for and your budget. We sketch it, then build it in CAD so you can see every angle before any metal is cast. You choose the stones, and the piece is cast, set, polished and hallmarked in our Surat workshop.

It depends on the piece. A bespoke diamond ring from Elite Jewels usually takes 2 to 3 weeks from final design to collection. Larger pieces such as necklaces and bridal sets take around a month. Handmade polki and jadau need more time, so for a wedding, start early.

Yes. For a bespoke piece you pick the diamonds yourself, either at the Surat showroom or on a live video call. We show you loose stones side by side, each with its certificate, before anything is set.

Yes. Elite Jewels can rework an heirloom into something new, or design around a stone you already own. Send a photo on WhatsApp and we'll tell you what is possible before you commit to anything.

The price of a piece depends on the day's gold rate, the gold weight and karat, the exact diamonds in it and the making charges. So Elite Jewels quotes each piece individually. Tap “Enquire” on any piece and we'll send you the price on WhatsApp.

Tap “Enquire” on any piece and WhatsApp opens with a message to Elite Jewels that already includes a link to that piece. We reply with the price and specifications, and can arrange a showroom viewing or a video call.

Yes. The website shows a selection. Our finest polki, jadau and bridal pieces are shown privately, to protect the designs. Ask on WhatsApp and we'll send you photos of the private collection.

Elite Jewels is at Shop No.28, Roongta Estella, University Rd, Udhana - Magdalla Rd, nr. Anuvrat Dwar, Surat, Gujarat 395007. Call or WhatsApp +91 81413 10488. Open daily, 11am – 8pm.

No. Walk in to the Elite Jewels showroom in Surat any time: it's open daily, 11am – 8pm. If you message us first with the pieces you've seen on the website, we'll have them ready, along with loose stones to compare if you're considering something bespoke.

Yes. Elite Jewels ships across India and abroad, and delivers to customers in Dubai regularly. You can choose and approve your piece over WhatsApp and video call, and we arrange delivery once it's ready. Collecting from the Surat showroom is always an option too. How UAE orders work